Yes, as per the provisions of the CMVR 1989 Rule 50, it is mandatory to have HSRP on all vehicles.

Following is the Class of Vehicle

Yes, as per the provisions of the CMVR 1989 Rule 50, it is mandatory to have HSRP on all vehicles.

The Third Registration Plate colour coded sticker bears following details
a) Name of the Registering Authority
b) Registration Number of the Vehicle
c) Laser Branded Permanent Identification Number; and
d) Date of First Registration of the vehicle.

Yes, you can book for ONLY STICKER, in case you have installed the HSRP on your vehicle, you have to select ONLY STICKER option and provide the unique Laser codes printed on the left hand side bottom of front and Rear HSRP Plate installed on the vehicle.

Not required.

To provide update on Cash Receipt, HSRP at Dealer point, and OTP affixation updates
A mechanism has been created wherein SMS and Mail updates are being shared from time to time related to your order It must be ensured that correct mobile no be provided.

There are two process for getting HSRP affixed.
a) New Vehicle – manufactured/registered after 04/2019
b) Old Vehicle – manufactured/registered prior to 04/2019

a) For Vehicle manufactured/registered after 04/2019
Kindly approach your Dealer (from where you have purchased the vehicle) for fitment of HSRP.

b) For Vehicle manufactured/registered prior to 04/2019 i.e. Old Vehicle
Step 1: Visit www.bookmyhsrp.site
Step 2: Select Affixation Location (Home/Dealer)
Step 3: Select Booking Option (HSRP with Sticker or Only Sticker)
Step 4: Select Vehicle Class (Private Vehicle / Commercial Vehicle)
Step 5: Select Fuel Type (Petrol, Diesel, EV, CNG, CNG + Petrol)
Step 6: Select Vehicle Type (2W/3W/4W, Heavy/ Other Vehicle)
Step 7: Select Vehicle Make
Step 8: Choose Your State
Step 9: Select Dealer/Home Affixation
Step 10: Fill information – Ensure correct
Step 11: Confirm the OTP received on your mobile number
Step 12: Select Date & Time slot
Step 13: Enter your GST number if registered with GST.
Step 14: Make online payment.
Step 15: Provide GST No. if you are registered under GST
Step 16: Order confirmation details will be confirmed through SMS/E-mail.

It depends upon your vehicle make and vehicle class. The same will be displayed while selecting the fitment location.

Yes

Yes, you can, Re-schedule the next available date of appointment.

No

No

Vehicle is required for affixation of HSRP and Sticker.

Yes, following are required to be presented while affixation of HSRP
a. Payment confirmation receipt
b. Registration certificate of vehicle

You are required to update GST No at the time of payment. Invoice will be provided over mail on credited of amount to our account.

You can only book for those vehicles whose brand names are displayed in the web screen. For other brands which are not displayed, we are not authorised to process the HSRP order. Please get in touch with your dealer.

Might be some “popups” are blocking your screen in your browser and are not allow you to open the payment gateway window. Enable the popup browser, and try again

There is an option at the web screen “Cancel Order”.

The HSRP is a customized and specifically manufactured as per your order. It is advisable to confirm twice, the vehicle details before confirmation of order.
You can’t edit your order, you may cancel the same within 30 Minutes. from the booking of order. We will not be able to cancel the order after 30 Minutes from the time of placing of order, since the HSRP/sticker would have manufactured by then.
On successful cancellation the amount will be refunded within six-eight working days.

This transaction has been refused by Payment gateway, please process the new order.

Refund process will start within 2 hours and should reflect in your account if transacted through UPI, within 3 to 4 working days; if transacted through Private bank 4-5 working days and if transacted nationalized banks in 7 to 8 working days.

Please cancel the order within 30 Minutes. of ordering and place the new Order.
The Company will not be held responsible, if the order got processed and HSRP is prepared. You have to bear cost or any enforcement issues from the authorities.

The company will immediately process the refund and a confirmation will be provided.

A screen is displayed on the website, contact us to access email id and contact details for Grievance related to fitment at dealer point/home service.

Visit https://bookmyhsrp.site/trackyourorder.php , update the details as asked and click on "Track your Order". The receipt will be e-mailed to you at your registered e-mail id.

HSRP Plate bears five years’ warranty only for Reflective sheeting as defined in Rule 50 of CMVR, 1989
Following are the Exclusions: The Warranty will not be valid in case if the HSRP Plate is
a) wiped/rubbed/scratched with harsh abrasive material, petrol /diesel /grease, detergents, acid, alkaline solutions, chemicals, solvent, abrasive cleaners, caustic cleaners, carbon or soot removers, degreasers, descales, deoxidizers, desmutters, detergents, disinfectants, sanitizers, biocides, germicides, sporicides, strippers (removers for paint, coatings, photoresists, adhesives, sealants or other resin materials) or any other removers.
b) Accidental damages
c) Any additional drills made/screws fitted plates
d) Damage during fitment by dealer
e) Mishandled cases – Bent/Warp Plates

In cases covered in warranty - New part/under warranty repair will be provided back to ROSMERTA.